SkedgeAlert by the numbers
We like numbers. You like numbers. Here is what we have found based on customer usage.
An 85% reduction in time to fill a cancellation
Automated appointment reminders reduce no-shows by 40%
77% of clients want and use self-scheduling
Approximately 54% of Alerts sent within 48 hours of the appointment are filled
SkedgeAlert works with you
On average, providers lose up to $156,000 per year due to cancellations! You cannot make a client show for an appointment any more than you can make them go on the diet you prescribed. Your office needs a tool that has the agility to solve this problem.
Do you have cancellations?
20.7 minutes is the average length an experienced scheduler spends on cancelling an appointment! Even your best schedulers do not have a tool to help them manage the constant state of flux. Your schedulers are amazing! They do everything they can to ensure there is no gap in provider schedules. They need a tool that manages your clients' over-committed lives.
Do you have more clients than you have appointments?
24 days is the average length of time clients wait to see providers - even longer for specialty providers. Setting aside time for emergency scheduling leaves gaps in your schedule. Your office needs a tool that helps identify who wants an appointment, what appointment type has the most requests, how to notify clients, and if clients are available for the appointment.
Do you have high staff turnover or
Recruiting and training cost estimates run around 50% of an annual salary to replace a front office or scheduling staff member. One of the highest contributing factors to staff turnover is feeling overworked or not having enough hours in the day. Relieve staff from feeling overburdened.
Who uses SkedgeAlert?
Medical scheduling is complex. Give your medical schedulers an assistant that can automate regular tasks with SkedgeAssist.
Take the pain out of scheduling appointments. Your clients will receive available appointment alerts based on their availability.
Clients easily book appointments, making annual preventive care and dental procedures quick to schedule.
How it works - designed with you in mind.
Invite Clients to Connect
Notify Clients of openings
It really is as simple as four steps. The simple, powerful tool helps streamline the complex scheduling process. When it all comes down to it, you need a solution that does not need an engineer to figure it out. Don't worry - we had engineers build SkedgeAlert AND we also had clients, schedulers, and non-engineers design and test to make sure the system is easy, simple to use, and solves your complex scheduling problems.
SkedgeAssist for your office and SkedgeAlert Mobile App for your clients
Give your schedulers a win by giving them a tool that works. SkedgeAssist eliminates the tedious tasks - scheduling, reminder calls, cancellations, recalls, and appointment instructions - and focus on your client and office needs.
Clients use the SkedgeAlert Mobile App to interact with your office. They simply download the app and connect to you. You also have the ability to invite your clients to the SkedgeAlert Mobile App.
It's that simple!
Designed by schedulers, providers, and clients.
Designed by a former Mayo Clinic physician and backed by MultiCare Health Systems, SkedgeAlert's solutions have evolved from a medical solution to a multi-industry platform. SkedgeAssist includes the below features at one low price and the SkedgeAlert Mobile App is always free for your clients!
Implementation Made Easy
Implementing a new solution can be overwhelming and take up valuable resources. You will receive a dedicated Customer Success Team that will learn your processes, train staff, and help you succeed along the way. Implementation usually takes 4 hours. Chat with our Implementation Experts.
Get Unlimited Tech Support
When your clients, schedulers, and providers have questions they need answers fast. That is why your clients, schedulers, and providers have unlimited access to our Customer Success Tech Team via email, phone, or website help videos.
Have questions now? Contact Support@skedgealert.com