Doctor's Desk

Simplified Scheduling with
Powerful Solutions

Scheduling is complex. Your office needs full control of your schedule while your clients need appointments that meet their availability.

 

Meet SkedgeAssist, your new virtual assistant for your scheduling team. Free up staff time to focus on your clients.

SkedgeAssist for your office and SkedgeAlert Mobile App for your clients

Give your schedulers a win by giving them a tool that works. SkedgeAssist eliminates the tedious tasks - scheduling, reminder calls, cancellations, recalls, and appointment instructions - and focus on your client and office needs.

Clients use the SkedgeAlert Mobile App to interact with your office. They simply download the app and connect to you. You also have the ability to invite your clients to the SkedgeAlert Mobile App.  

It's that simple!

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Designed by schedulers, providers, and clients. 

Designed by a former Mayo Clinic physician and backed by MultiCare Health Systems, SkedgeAlert's solutions have evolved from a medical solution to a multi-industry platform.  SkedgeAssist includes the below features at one low price and the SkedgeAlert Mobile App is always free for your clients! 

Smart Appointment Alerts

Use SkedgeAssist to send open appointments to the SkedgeAlert Mobile App, based on client availability preferences.

Appointment Reminders

Reduce your no-show rate and staff time with automated appointment reminders in-app and via mobile notifications.

Client
Self-Scheduling

Clients can schedule, cancel, and reschedule within the SkedgeAlert Mobile App 24/7/365 using our family friendly mobile app. 

Referral Management

Increase your referral success rate by managing referrals through SkedgeAlert.

Appointment & Office Instructions

Ensure your office runs smoothly by automating

customized pre-visit appointment instructions.

Automated Waitlist
 

How long does a client wait to see you? Give your clients a way to see you sooner by creating and automating your waitlist.

Cancellation Management

Reduce your no-show rate and increase your fill rate by giving your clients an option to cancel and reschedule without having to call the office.

Trends & Reports
 

Understand client availability, appointment usage, and highest no-show times.

 

Who uses SkedgeAlert?

Medical Team
Medical Offices

Medical scheduling is complex. Give your medical schedulers an assistant that can automate regular tasks with SkedgeAssist.

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Chiropractors

Take the pain out of scheduling appointments. Your clients will receive available appointment alerts based on their availability.

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Dentist Offices

Clients easily book appointments, making annual preventive care and dental procedures quick to schedule.

How it works - designed with you in mind.

01

Invite Clients to Connect

02

Approve Clients

03

Notify Clients of openings

04

Fill Appointments

It really is as simple as four steps. The simple, powerful tool helps streamline the complex scheduling process. When it all comes down to it, you need a solution that does not need an engineer to figure it out.  Don't worry - we had engineers build SkedgeAlert AND we also had clients, schedulers, and non-engineers design and test to make sure the system is easy, simple to use, and solves your complex scheduling problems.

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Seamless Integration
 

Make the most of your current processes by integrating SkedgeAlert with your EHR.  Below is a sample list of our integrations.  Don't see your EHR or scheduling system? Contact us for the full list.

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Implementation Made Easy
 

Implementing a new solution can be overwhelming and take up valuable resources.  You will receive a dedicated Customer Success Team that will learn your processes, train staff, and help you succeed along the way. Implementation usually takes 4 hours. Chat with our Implementation Experts.

Get Unlimited Tech Support

When your clients, schedulers, and providers have questions they need answers fast.  That is why your clients, schedulers, and providers have unlimited access to our Customer Success Tech Team via email, phone, or website help videos. 

Have questions now? Contact Support@skedgealert.com

SkedgeAlert by the numbers

We like numbers. You like numbers. Here is what we have found based on customer usage.

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85%

40%

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77%

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54%

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Time Savings

An 85% reduction in time to fill a cancellation

No-show Reduction

Automated appointment reminders reduce no-shows by 40%

Self-Schedule

77% of clients want and use self-scheduling

Last-minute appointments

Approximately 54% of Alerts sent within 48 hours of the appointment are filled

SkedgeAlert works with you

It's OK. We get it! You are so busy you barely have time to eat lunch. Let's explore options where you can help your team and maybe we can also help you get your lunch break back.

Waiting Room Seats
Do you have no-shows?

On average, providers lose up to $156,000 due to cancellations! You cannot make a client show for an appointment any more than you can make them go on the diet you prescribed. Your office needs a tool that has the agility to solve this problem.

Office Corridor
Do you have cancellations?

20.7 minutes is the average length an experienced scheduler spends on cancelling an appointment! Even your best schedulers do not have a tool to help them manage the constant state of flux. Your schedulers are amazing! They do everything they can to ensure there is no gap in provider schedules. They need a tool that manages your clients' over-committed lives. 

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Do you have more clients than you have appointments?

24 days is the average length of time clients wait to see providers - even longer for specialty providers. Setting aside time for emergency scheduling leaves gaps in your schedule. Your office needs a tool that helps identify who wants an appointment, what appointment type has the most requests, how to notify clients, and if clients are available for the appointment.

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Do you have high staff turnover or
burnout?

Recruiting and training cost estimates run around 50% of an annual salary to replace a front office or scheduling staff member. One of the highest contributing factors to staff turnover is feeling overworked or not having enough hours in the day. Relieve staff from feeling overburdened.

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Hospital Employees

Enterprise and small businesses solution

SkedgeAlert scales and fits well from small businesses to large enterprise companies across different industries.

Proudly serving:

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Clients use the SkedgeAlert Mobile apps

Learn how our service solves scheduling problems, including last-minute cancellations, for clients.

Schedulers can use our system on tablets, laptops and desktop machines