SkedgeAlert is family friendly. You can manage appointments for you and your family, all in one place! With our new schedule on behalf of (SOBO) feature, you can add dependents and receive alerts on their behalf. Managing your family appointments just got a lot simpler!

You can connect with different Providers and have different Availability for each.

Pausing Alerts with specific Providers comes in handy when you just claimed an appointment. By Pausing an Alert for a specific Provider, it lets the Provider know that you no longer want to receive Alerts.

Yes. Some SkedgeAlert Providers will accept your Connection Request as a new Client or patient, whereas others require you to be an existing patient to connect. If your Connection Request was Declined, call the Provider office for more information.

Currently, SkedgeAlert is an appointment Alert solution. SkedgeAlert will only send you Alerts from the Provider’s schedule that match your Availability preferences.

After your Provider approves your Connection, you will start to receive Alerts for upcoming appointments, based on your Availability. The Provider will send out Alerts when appointments become available. If you have notifications turned on, you will receive a notification when an available appointment and your Availability match.

After you have Confirmed your appointment, tap on the Add to My Calendar.

Cancelling Booked Appointments has never been easier! Tap on your Booked Appointment card to cancel.

SkedgeAlert's feature of Availability allows you to receive only appointment Alerts that meet your schedule.

It is so easy to miskey an entry. To edit your data of birth go to your profile page through the main menu

If you miskeyed your email during the registration process and cannot get the verification code, you can simply log out of the app and re-register with the accurate email.

There are times when a you need to edit your name, such as a miskey or the Provider that invited you has a misspelling on their end. To edit your and/or your dependents' name follow theses steps.

Email us at Help@SkedgeAlert.com or call 1-833-215-8596 press 1

The Connection section provides you the opportunity to search the current list of SkedgeAlert Providers.

Email us at Help@SkedgeAlert.com or call 1-833-215-8596 press 1

Within Connections, you can manage or disconnect your and/or your dependents Connections with Providers that you have successfully connected with.

The Home screen will give you a quick overview of your SkedgeAlert account. There are three icons at the top indicate Active Alerts, Appointments, and Connections. To navigate, Tap on the icons or swipe the page. All other features are available in the Menu (three stacked bars) in the upper left corner.

There are two ways to Pause your Alerts.

You can find our Privacy Statement here.

If you missed the Alert and it has not been closed by the Provider, you may Opt Back In. This allows you to be put back in the queue to claim the Alert.

A Pending Connection is when your Provider is approving your records to ensure you are associated with their office. Don’t worry this process should not take long!

To find upcoming Appointments, click the Appointment icon on the Home screen.

There are a couple of reasons you may not be receiving Alerts. Let’s check a few things!

Your Date of Birth, together with your email address, is how a Provider authenticates or "matches" you to their system records.

Your Provider may not be a SkedgeAlert Provider. If you would like us to contact your Provider, please email us at Sales@SkedgeAlert.com with their name, phone number and email address.

The name and email that you use during the registration process is what your provider will recognize you by; it is important that you have used information that will allow them to recognize you.

When you see a timer, it means you are the only person who can take an action on the Alert within that specified period of time. If you do not see a timer, it is a Blast Alert and is being sent to multiple people at the same time.