top of page

.png)
Mobile Help
Alert Timed Out, Opt Back In
If you missed the Alert and it has not been closed by the Provider, you may Opt Back In. This allows you to be put back in the queue to claim the Alert.
To Opt Back In:
Tap Active Alerts icon on the Home screen
Scroll to the Alert Timed Out card
Tap Opt Back In
Tap Confirm after you have consulted your personal calendar to ensure you can make the appointment time
bottom of page